Account

How does the merchant onboarding process work?

Account

How do I reset my password?

Inventory

How do I add a new product?

Sales

How do I process a refund?

Payments

Can I accept multiple payment types for one sale?

Inventory

How do I track inventory across multiple locations?

Settings

How do I set up tax rates?

Sales

Can I email receipts to customers?

Online Store

How do I set up my online store?

Employees

How do I manage employee permissions?

Reports

How do I generate sales reports?

Payments

What payment methods are supported?

Add-Ons

How do I activate add-on modules?

Account

What happens if I cancel my subscription?

Account

What happens if my trial expires without subscribing?

Delivery

How do I create a delivery route?

Delivery

How do I assign a driver to a delivery?

Delivery

Can I track deliveries in real-time?

Delivery

How does route optimization work?

Delivery

What is proof of delivery?

Auto Repair

How do I create an auto repair estimate?

Auto Repair

What is FDUTPA compliance?

Auto Repair

How do I get customer approval on an estimate?

Auto Repair

What's the difference between OEM, Aftermarket, Used, and Rebuilt parts?

Auto Repair

How do I convert an estimate to a work order?

Work Orders

How do I assign a technician to a work order?

Work Orders

How do I track parts ordering for work orders?

Work Orders

What is a quality control inspection?

Work Orders

How do I schedule customer pickup for completed work?

Work Orders

What information is tracked in work order completion?

Marketing

How do I create a marketing campaign?

Layaway

How do I create a layaway plan?

Layaway

What is the minimum down payment for layaway?

Layaway

How do customers make layaway payments?

Layaway

How does layaway accounting work?

Layaway

Can customers track their layaway online?

Layaway

What happens when a layaway is paid in full?

Layaway

How do I cancel a layaway plan?

Layaway

Why isn't the layaway button showing in my online store?

Layaway

How are TSYS transaction IDs used in layaway?

Shipping

How do I get UPS API credentials?

Shipping

How do I get FedEx API credentials?

Shipping

How do I get USPS API credentials?

Shipping

Do I need the Shipping API Integration add-on?

Shipping

How do I configure shipping carriers in Point Plus?

Shipping

How does shipping rate shopping work?

Shipping

How do I manually enter tracking numbers?

Shipping

Why am I getting "Invalid Access Key" error from UPS?

Shipping

What does "Meter Number Required" mean for FedEx?

Shipping

Why are USPS rates cheaper via API than at Post Office?

Marketing

What are the marketing allowances?

Marketing

How do I personalize marketing messages?

Marketing

What's the difference between Email, SMS, and WhatsApp campaigns?

Marketing

How do I send a campaign to all customers?

Marketing

Can I select specific customers for a campaign?

Marketing

How do I track campaign performance?

Marketing

What happens if I exceed my marketing allowances?

Marketing

How do I comply with SMS marketing regulations?

Marketing

Can I schedule campaigns for later?

Analytics

What analytics are included in Advanced Analytics?

Analytics

How are growth percentages calculated?

Analytics

How does sales forecasting work?

Analytics

What are customer segments and how are they used?

Analytics

How do I export analytics data?

Analytics

What date ranges can I analyze?

Analytics

How do I see which products are best sellers?

Analytics

What is category breakdown and how does it help?

Analytics

How accurate is the sales forecast?

Analytics

Can I create custom analytics dashboards?

Appointments

How do I create a new appointment?

Appointments

What appointment statuses are available?

Appointments

How do I configure service types?

Appointments

How are business hours set?

Appointments

How does the waitlist work?

Appointments

What appointment statistics are tracked?

Appointments

What email notifications are sent?

Appointments

Can customers book appointments online?

Appointments

How do I view the appointment calendar?

Appointments

What is included in Appointment Booking add-on?

Payroll

How do I process payroll?

Payroll

What tax forms does Payroll Plus generate?

Payroll

How do employee deductions work?

Payroll

What pay frequencies are supported?

Payroll

How is overtime calculated?

Payroll

How do I set up direct deposit?

Payroll

What information is on a pay stub?

Payroll

How do I add a new employee to payroll?

Payroll

What payroll reports are available?

Payroll

What is included in Payroll Plus add-on?